Editorial
Connecting the Dots for the Technology Sector
The technology market has never been livelier and our focus on the sector at DHL is really starting to show dividends for our customers. We are taking this opportunity of Technology Sector Week to tell you more about what we’re doing for this industry.
Things move fast in technology. Success depends on speed and cost, because products age as quickly as consumer tastes change. Tablets, laptops, mobile devices, and components like semiconductors, are produced, copied, and then overtaken. In response, many tech firms are redefining their core activities and strategies, moving into new areas, merging, acquiring or hiving off businesses, while always striving to come up with the next “killer app.”
Editorial
Connecting the Dots for the Technology Sector
Just look at Google’s offer for Motorola’s handset business, or HP’s rethinking of its core business to possibly focus on services.
As competitive pressures escalate and, in their quest to keep their edge over rivals, technology companies are increasingly rethinking their supply chains as a crucial part of their strategies going forward. This calls for a partner not only with the requisite supply chain expertise, logistics capabilities and global reach, but also who understands the technology industry.
We’re helping technology customers streamline their supply chains, squeeze out costs, improve CO2 efficiency, and go to market faster – whether it’s bringing semiconductors from Asia to Europe in a more efficient way, consolidating shipments of flat screen TVs from Poland to Western Europe, or
Editorial
Connecting the Dots for the Technology Sector
managing complete inbound to manufacturing supply chains.
We’re also sharing these best practices with other customers to show how they can achieve further savings. And, as customer needs change, we’re listening carefully, so we can come up with proactive solutions. For example, we’re helping our technology customers collaborate for even greater efficiencies.
One way we’re doing this is by bringing customers together to help them “connect the dots” across the supply chain. We organize conferences and workshops to help customers think about their supply chains holistically. For example, a PC manufacturer might sit next to a distributer and a retailer, and they may talk about how they could streamline things better. We can facilitate this dialogue and then provide the supply chain solution that helps all partners
Editorial
Connecting the Dots for the Technology Sector
operate more efficiently. This is also reflected in our industry sector approach. We recognize that the technology industry encompasses a diverse range of subsectors – from mobile devices to network infrastructure, with semiconductors, consumer electronics and PCs in between – and that the supply chain requirements of each is distinct.
Over the last couple of years, we’ve been working with customers to understand and address these specific requirements better, and now we have fine-tuned propositions tailored to each subsector.
DHL has a strong footprint in the technology sector, built on long-term customer relationships, global presence in mature and emerging markets, and a broad range of solutions and services delivered by all business units in the Deutsche Post DHL group.
Editorial
Connecting the Dots for the Technology Sector
Add to this our experienced technology community with proven supply chain expertise and I think we have a pretty good shot at realizing our goal to be the logistics provider for the technology industry.
Scott Allison, SVP Global Sector Head Technology Sector
