The Delphi Study

The next best thing to an infallible oracle

Unlike its famous namesake, the ancient Greek oracle, our Delphi Study required no sacrifice – just plenty of remarkable insights and painstaking research.

Condensed into 150 pages of predictions, the study explores a wide range of future scenarios – from economics and the environment to education and quality – and their potential impact on the future of logistics.

Using the proven “Delphi” methodology, more than 900 experts from around the world, including high-ranking CEOs and scholars from economics, futurology and logistics, were consulted for their opinions.

The resulting report distils six months of intense research into a total of 81 fascinating theses on customer needs in 2020 and beyond.