Customer Success Story
On a cellular level
Global telecommunications specialists and the logistics experts at DHL Freight have one thing in common: both help to keep the world connected. One by means of the latest cellular technology, the other via trailblazing logistics and transport solutions.
After years of collaboration with DHL Freight, a major player in mobile communications stepped up the challenge with a unique proposition. In order to fill a short-notice order, the company asked DHL Freight to transport several truck loads of expensive cargo – at a commercial value of more than € 2m per load – from the UK to the Russian cities of Moscow and St. Petersburg.
Customer Success Story
On a cellular level
Naturally, these high end electronic communication devices make an attractive target for theft and require special monitoring and security measures. So, in their race against the clock, the DHL Freight team kept an eye on things and the trucks on track with the following logistics measures.
All box trailers were equipped with security features and monitored 24/7 via GPS by specially trained and experienced staff at a dedicated monitoring centre, operated by Eurowatch. Out on the road, DHL Freight’s directives ensured that all trucks were double-manned and all drivers and haulers had received annual security and monitoring training. To minimise risk even further, parking and resting only occurred on pre-approved premises.
Customer Success Story
On a cellular level
As a result of DHL Freight’s high quality service and security set-up, shipment losses dropped to 0 % while seamless monitoring and reporting slashed the necessary man-hours for tracing the shipments.
By relegating these logistics tasks to a single full-service provider for all of Europe, our client could focus on their own core competency – keeping the world connected by phone.
